My Approach
Methodologies I have used to deliver innovative learning solutions.
The way people interact with software has changed and is changing constantly. We all use lots of different systems everyday, clever things happen when we combine those systems in smart ways which is where I excel.
Here are a few examples of the different methodologies I have used to deliver innovative learning solutions that ensure people have the right resources at the right time.
Experiences and resources over courses
Experiences that make people care. Resources that help them act.
Design Thinking
A centralised knowledge hub that cut support calls for a SaaS contact centre provider.
5 Moments of Learning Need
Training 22,000 healthcare staff on a new electronic health record system.
No Training Training
Onboarding 3,000 companies to a new software product without traditional courses.